1. Introduction
 

Your privacy is important to us at Brightside Careers (operating under www.laurahartnell.ca).
We are committed to protecting your personal information and respecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation such as the Freedom of Information and Protection of Privacy Act (FIPPA).

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This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website, you consent to the practices described below.

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2. Information We Collect

 

2.1. Personal Information You Provide

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We collect personal information that you voluntarily share when:

• Completing a contact form or intake form

• Signing up for newsletters or resources

• Booking a consultation

• Purchasing a service

 

The information collected may include:

• Your name

• Email address

• Phone number

• City or region

• Business or employer name (if applicable)

• Any information you provide in messages, intake forms, or questionnaires

 

We only collect what is reasonably necessary to provide and improve our services.

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2.2. Usage Data (Automatically Collected)

 

When you visit our site, we may automatically collect certain non-identifiable information such as:

• IP address and approximate location

• Browser type and operating system

• Referring website or link

• Pages viewed and time spent on our site

 

This information helps us understand visitor behaviour and improve our website experience.

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3. How We Use Your Information

 

We use collected information to:

• Deliver the products or services you request

• Respond to inquiries and provide customer support

• Send updates, newsletters, or marketing materials (only if you’ve opted in)

• Improve website functionality and user experience

• Analyze trends and measure the effectiveness of content and marketing

 

We will never sell or rent your personal information to any third party.

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4. Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Analyze traffic patterns using analytics tools (e.g., Google Analytics)

• Improve our content and services

 

You can manage or disable cookies through your browser settings at any time.

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If you leave a comment or complete a form, you may opt-in to saving your name, email, and website in cookies for convenience (lasting up to one year).

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5. Embedded Content and Third-Party Services

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Articles or pages on this site may include embedded content (such as videos, podcasts, or social media posts). Embedded content from other websites behaves as if you visited the other website directly. These external websites may collect data about you, use cookies, or track your interaction with the embedded content. Please review their privacy policies for more information.

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We may use trusted third-party providers (e.g., Google, Dubsado, Stripe, Mailchimp, Wix, Lovable) to help operate our site and deliver services. These providers are only given access to the data necessary to perform their function and must handle your data securely and in accordance with applicable laws.

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6. Data Retention

 

We retain personal information only as long as necessary to:

• Fulfill the purposes for which it was collected

• Comply with legal and accounting obligations

• Support your ongoing relationship with us (if applicable)

 

When information is no longer required, it is securely deleted or anonymized.

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7. Your Rights

 

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete data

• Withdraw consent to communications or processing (where applicable)

• Request deletion of your data (subject to legal or contractual limitations)

 

To exercise these rights, please contact us at laura@laurahartnell.ca.

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8. Data Security

 

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. This includes secure servers, password protection, and restricted employee access. While we use commercially acceptable means to protect your data, no method of transmission over the Internet is entirely secure.

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